IP PBX/VOIP
IP PBX In all areas of business operation, organizations usually call their customers and their colleagues at the head office or branch offices and often times call other organizations that they are into a business relationship with, to transact business or make enquiries.
These conversations would range from financial dealings to making enquiries and promises. Presently in Nigeria, all these are mostly done through GSM at huge costs.
However, with the advent of IP Phone System it is now possible for most companies with branches to make cheap calls among themselves (on-net call) using the next generation technology – Voice Over Internet Protocol (VoIP) and Softphone (X-Lite) resulting into mega saving of money because the call will be routed through the Software-based IP PBX to either the internet or VPN.
Features
The following is a list of features IP PBX
- Automatic Callback
- Call Waiting
- Free internal call
- Free Interbranch call
- Intercom
- Add On Call conference service
- Direct Inward Dial (DID)
- Distinctive Rings
- Various Analog Devices (Stations, Fax, Modem)
- Automatic Call Distribution (ACD) Groups
- Custom Call Routing (CCR)
- Group Call Pickup
- Fax Management
- Remote Maintenance
- Voice Mail
- Night Service
- Soft phone features – X Lite
- Consistent and excellent voice quality
- Conference bridging for internal and external
- Automatic alternate routing
- Call forward capability to external numbers, using limited toll
- Music on Hold
- Voice Mail Light Indicator
- IVR System
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